Moonriders Header

FAQs

How much does it cost to take part in the challenge?

  • Self-Funding - total cost of £99 can be paid in full at registration
  • Fundraising - registration fee of £39 per rider and a minimum fundraising commitment for your charity of £200 per rider

What’s included?

  • Pre-event support - access to participants area, fundraising advice, training guidelines & route GPS.
  • Personal Liability & Personal Accident Insurance.
  • Rider safety pack.
  • Fully signed and controlled route.
  • Embedded support riders/vehicles, bike mechanics & medics.
  • Celebratory breakfast

What’s not included?

Items of a personal nature including but not restricted to:

  • Bike (we recommend a road bike or a touring/hybrid/mountain with slick tyres).
  • Helmet (compulsory).
  • Bike Lights (compulsory front and rear). Be sure you’re visible to other traffic and illuminate the road ahead with bike lights.
  • Bike insurance (recommended).
  • Travel to and from the event.
  • Items not stated in the itinerary/inclusions section of the terms and conditions.

How tough is the cycle?

The ride is challenging – more than 50 miles in the saddle is a good ride-out even for regular cyclists so you must train and be prepared for long stints between rest-stops in the saddle!

We also advise that you have previously trained and cycled at night in urban areas, and ideally with other cyclists so you can experience the same conditions as you will on the night!

How will I find my way?

The route will be well signed (using reflective signage with glow sticks where appropriate), you will also be issued with personal rider maps as a back-up. Support cyclists are embedded to the ride to assist at awkward junctions and provide encouragement up the hills!

What if I get lost?

You will probably be riding in small groups or as part of a larger peloton of perhaps 25 riders for most of the way so it is very unlikely that you would lose the route. In the unlikely event that you do lose your way along the ride - we have a control room set up for you to speak to one of the team to aid you back on track, and we also have support vehicles and teams roaming the route who can be deployed to find you should you need.

What if I suffer a mechanical problem?

You are advised to get your bike thoroughly serviced and a bike MOT conducted at your local cycle shop before joining the ride. There will be professional bike mechanics on hand at the start for last-minute tweaks and also at rest-stops for problems incurred along route. These mechanics also patrol the route in support vehicles and will stop to assist as required.

What do I need to bring?

Upon signing up to the challenge you will have access to a full equipment list and you should provision for wet/cold weather – particularly as we will be cycling at night where temperatures can plummet. Ideally you will cycle with a small day pack/saddle bag/panniers carrying what you need for the duration of the cycle with all of the items you will need!

What’s it like cycling at night?

Very different to cycling by day! Especially when cycling as part of a group. Obviously visibility is reduced but also depth perception and judging distances becomes more difficult. It is a skill which you are advised to practice in the company of others and be comfortable with riding long distances in the dark and relying upon your cycle lights only. You will also receive a night cycling guide once signed up to the challenge to advise on what to watch out for when cycling in the dark.

What insurance do I require?

Participants on Moonriders are insured under a comprehensive policy taken out by Event Organisers Action Challenge in respect of Personal Liability and Accident Cover. Please refer to the Insurance Advice as issued in the Participants Area for further details.

Bike insurance is not compulsory but highly recommended and protects your bike against damage, theft, and loss. Please note that neither the organisers Action challenge, nor the Charities accept any liability whatsoever in respect of damage, theft, or loss of personal property (including bikes!) whilst on the Event howsoever caused. You are advised to bring a bike lock which will be used to secure your cycle in the start and finish pens.

What happens if I don’t fulfil my fundraising pledge?

If you have chosen to fundraise the minimum sponsorship option to fundraise for your chosen charity then you have committed to reach your goal. 50% of your fundraising target (£100) is due to be paid into your charity 6 weeks prior to the challenge - however at this stage if you haven't made your target then you will forfeit your place on the challenge - or you can choose to pay the balance.

We can assure you that once you start your fundraising, the money will soon start to roll in and both ourselves and your chosen charity will be on hand to support you all the way.

Can I join as part of a team?

Absolutely – but for administrative purposes you need to register as individuals. We believe that the more Moonriders the better - so encourage your friends, colleagues, family members and anyone you know to join you on the challenge!

What happens if I cannot take part?

Your deposit is "non-refundable” but we review cancellations on a case by case basis, and riders may be able to transfer deposits onto a future ride.

If you have collected fundraising monies then there are strict rules surrounding the refund of donations to donors or the notification to them that you will not be participating and you must seek guidance from your nominated charity.

Can I fundraise for another charity not listed on the website?

Yes - however your preferred charity would need to register with us first. If there is a charity you would like to fundraise for, then just fill out the charity name when registering and we'll contact them!

Supporting Charities